FAQ’S – SSLUMINA HOTEL :: ROOM BOOKING ::

Swimming Pool

Terrace

Yes

Non Smoking Rooms

Yes

Family Rooms

Yes

Hot Tubs

Air Conditioning

Yes

Price for Meals

1) Breakfast :
Yes

2) Lunch :
Yes

3) Dinner :
Yes

Safety Features

1) Staff Follow All Safety protocols as Directed by local authorities?

Yes

2) Shared stationery such as printed menus, magazines, pens, and paper removed?

Yes

3) Hand sanitizer in guest accommodation and key areas?

Yes

4) First aid kit available?

Yes

5) Access to health care professionals?

Yes

6) Thermometers for guests provided by property?

Yes

7) Face masks for guests available?

Yes

Cleanliness & Disinfecting

1) Use of cleaning chemicals that are effective against Coronavirus?

Yes

2) Linens, towels and laundry washed in accordance with local authority guidelines?

Yes

3) Guest accommodation is disinfected between stays?

Yes

4) Guest accommodation sealed after cleaning?

Yes

5) Guests have the option to cancel any cleaning services for their accommodation during their stay?

Yes

Food & Drink Safety

1) Physical distancing in dining areas?

Yes

2) Food can be delivered to guest accommodation?

Yes

3) All plates, cutlery, glasses and other tableware have been sanitized?

Yes

4) Breakfast takeaway containers?

Yes

5) Delivered food is securely covered?

Yes

Transport

1) Public transport tickets are available?

2) Car Hire?

Yes

Reception service

1) Invoice provided?
Yes

2) 24-Hour Front Desk?
Yes

3) Private
Yes

4) Check-in & Checkout?

Yes

5) Express check-in/check-out?

Yes

6) Luggage storage Lockers?

Yes

Cleaning Services

1) Dry cleaning?

Yes

2) Ironing Service?

Yes

3) Laundary

Yes

4) Daily Housekeeping?

Yes

5) Trouser Press?

Yes

Business & Facilities

1) Meeting/ Banquet Facilities?

Yes

2) Business centre?

Yes

3) Fax/Photocopying?

Yes

Safety & Security

1) 24- Hour Security?

Yes

2) Smoke Alarm?

Yes

3) CCTV in common Areas& Outside property?

Yes

4) Fire Extinguishers?

Yes

5) Safety Deposit Box?

Yes